Thai Airways today marked four years of operations with Air Galaxy Ltd as its General Sales Agent (GSA) in Bangladesh, reaffirming its long-standing presence in the Dhaka market.

The legacy carrier resumed flights on the Bangkok–Dhaka–Bangkok route on January 6, 2022, following the Covid-19 suspension, appointing Air Galaxy Ltd as its GSA.

Thai Airways, which has been operating services here for nearly six decades, currently operates 14 weekly flights between Bangkok and Dhaka.

The anniversary programme was held at the Thai Airways City Ticket Office at the Taj Marriott Corporate office at Gulshan.

President and Chief Executive Officer of Galaxy Bangladesh Group, Ahmed Yusuf Walid, delivered the keynote address, recalling Thai Airways’ 60-year legacy and its enduring relationship with Bangladesh.

He highlighted the airline’s exceptional onboard service standards from 15 to 20 years ago, noting that Thai Airways consistently maintained five-star service quality well before many of today’s leading carriers gained prominence.

“Many who flew with Thai Airways back then know what I mean. The onboard experience was special and rare. Few airlines achieve that level of service,” he said.

Walid also praised the airport and ground-handling teams for delivering consistent service despite operational challenges, saying they continued to meet the airline’s expectations.

He acknowledged the role of the GSA in managing ticketing, reservations and customer service in Bangladesh amid various market constraints.

Senior officials from Thai Airways and Air Galaxy Ltd were present at the event.