NOVOAIR, one of the country's private airlines, has won the Gold Award in the “Most Customer Friendly Airline-2026” category for its domestic services, the airline said in a press release. It also received the Silver Award in the “Best Cabin Service (Domestic)” category.

The awards were presented at the “ShareTrip-Monitor Airline of the Year 2026” ceremony, organised by The Bangladesh Monitor at a hotel in the capital on Sunday, a press release said.

Member of Parliament M Naser Rahman and Dr Nurunnahar Chowdhury, Secretary of the Ministry of Civil Aviation and Tourism, attended as distinguished guests.

The Bangladesh Monitor, a fortnightly travel and tourism publication, based the awards on an opinion survey of frequent air travellers, according to the release.

NOVOAIR Managing Director Mofizur Rahman thanked the organisers and said the recognition would be “a significant source of inspiration” for the airline’s journey ahead.

He said NOVOAIR has remained committed to high passenger service standards since it began operations and takes pride in earning passengers’ trust through on-time flights and safe travel. 

He also added that the airline will continue to put passenger satisfaction first and work to improve its services.

NOVOAIR currently operates regular flights from Dhaka to Chattogram, Cox’s Bazar, Saidpur and Sylhet