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3 airlines set to transport 82,000 hajj pilgrims

Desk Report | Published: Wednesday, November 12, 2025
3 airlines set to transport 82,000 hajj pilgrims

Government has finalised airline quotas for transporting Bangladeshi pilgrims to Saudi Arabia for next year's Hajj, with Biman Bangladesh Airlines, Saudia, and Flynas set to carry approximately 82,000 pilgrims.


Ministry of Religious Affairs has issued confirmation letters to all three carriers outlining their respective allocations.


Biman Bangladesh Airlines will transport half of all pilgrims, around 41,000 pilgrims, whilst Saudia will carry 35% (28,700 pilgrims) and Flynas will handle the remaining 15% (12,300 pilgrims). The total figure includes management officials alongside regular pilgrims.


Airlines must adhere to strict operational guidelines. They are required to operate dedicated flights at government-set package rates, with no additional charges permitted for business-class seats on pilgrim-specific services. Carriers must issue tickets within 48 hours of receiving requests from Hajj agencies and complete the ticketing process within two days of payment.


Each airline must record ticket details on both their official website and the e-Hajj system, whilst sending PNR numbers, ticket details, and flight information via SMS to pilgrims. No carrier may exceed its assigned quota or accept extra payments for doing so, any violation will be treated as misconduct in Hajj management.


Refund policies have been clearly established. If a pilgrim dies before departure, airlines must refund the full ticket fare, with the same applying to registered family members who choose not to travel. Should a pilgrim die after reaching Saudi Arabia, carriers must refund 50% of the fare to the family.


Airlines must also provide replacement facilities for pilgrims unable to travel due to accidents, serious illness, visa complications, or other valid reasons, provided they receive 36 hours' notice from the Hajj Office or relevant agency.


Carriers are mandated to screen instructional videos about Hajj rituals during flights. Failure to comply will be considered negligence in the proper management of the pilgrimage programme.

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