dnata Travel has opened its 15th retail store in the United Arab Emirates, a premium outlet at One Central in Dubai aimed at business and leisure travellers seeking in-person trip planning, the company said in a press release.

The store, located on the ground floor of One Central, one of Dubai's major business and lifestyle hubs, offers personalised travel consultancy alongside private consultation spaces. It is part of dnata Travel's continued investment in its UAE retail network, according to the company, and gives customers access to its range of services, including flights, hotels, cruises, tours, attractions, transfers and custom itineraries.

Meerah Ketait, Head of Retail and Leisure UAE at dnata Travel, said demand for in-person consultation remains strong even as more customers book online. "While customers value the convenience of booking online, many still seek expert guidance when planning complex itineraries, luxury holidays or once-in-a-lifetime experiences," she said, according to the press release. "We continue to see strong demand for face-to-face travel consultation, particularly within the premium travel segment."

Ketait said the new outlet reflects the evolution of the company's retail approach. "We've created a space where customers can sit down with our experts, be inspired, and plan everything from a quick weekend escape to a journey they've been dreaming of for years," she said.

The opening brings dnata Travel's retail footprint in the UAE to 15 stores. The company said it continues to explore further expansion as it adapts its retail offering to travellers' changing needs.

The One Central store is open daily from 9:00 AM to 11:00 PM. Customers can also reach the company through its dedicated email, phone and WhatsApp line, or through its website and social media channels, dnata Travel said.

Source: PR