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HSIA attaches body cams on staff to stop baggage theft

Desk Report | Published: Monday, December 15, 2025
HSIA attaches body cams on staff to stop baggage theft

Image: Collected.

Hajrat Shahjalal International Airport (HSIA) has made body cameras mandatory for all employees handling passenger luggage to eliminate baggage cutting and theft.

Technology will be fully implemented across all airlines operating at the airport, except US-Bangla Airlines, within the next 15 days. Decision follows multiple recent incidents involving expatriates' luggage being cut and valuables stolen.

Body cameras will store ultra-wide footage for up to 90 days, allowing authorities to determine whether damage occurred in Dhaka or originated from abroad. Airport officials confirmed the cameras will provide continuous monitoring of baggage handling operations.

Airport magistrates already conduct regular monitoring and body searches of employees before they enter duty areas. Hotline and WhatsApp-based complaint services are currently operational for passengers to report issues.

Biman authorities believe the digital surveillance system will enable immediate identification of offenders and swift action. Officials stated the measure aims to reduce passenger harassment and luggage theft incidents to zero, leaving no opportunity for theft.

Move comes as expatriate passengers have repeatedly complained about finding their checked baggage damaged or items missing upon arrival. Stolen items typically include electronics, jewellery and valuable goods brought from abroad.

Airport authorities emphasized that comprehensive footage storage will serve as concrete evidence in investigating any future complaints. System is expected to restore passenger confidence in airport baggage handling services.

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